As a business owner, you want to do more than just sustain your business. You want to grow it. To expand your business and increase your profitability, you need to do more than just maintain your revenue stream. You need to increase your revenue stream and decrease the cost of sales so that more revenue translates to more profits. Sales Focus Inc. (SFI) helps you do that.Continue reading “Win Without Pitching”
In order to continually improve sales performance, your company may need more than just more sales agents and sales leaders with sparkling resumes. You may need to add technical data-driven capabilities, and that requires Sales Operations.Continue reading “Is It Time for Your Organization to Add Sales Operations?”
The real value of what you offer is likely not in the products or services you provide or even the price. The real value is what you offer your customers and clients that your competitors don’t. Finding that value is essential to increasing your sales and growing your business.
Most of What You Offer Isn’t Your Value
It’s basic sales knowledge that you need to demonstrate your value to your prospective clients to make sales. It’s why you hear things like “features over benefits”. You need to show your prospective buyers that what you sell will meet their needs, ease their pain and provide the best value.
Unfortunately, most sales professionals go about demonstrating their value all wrong. They focus their attention on the areas where what they offer—the actual product or service or price—overlaps what their competitors’ offer. This is what we call the “parity area.” And this area of overlap—where you and your competitors are virtually indistinguishable—accounts for about 70% of your talking points.
To find your value, you need to find that 30%—the area where you stand alone, apart from your competition.
Your True Value
Finding your true value requires some creativity and out-of-the-box thinking. However, your value must be more than the product of imagination.
True value to your customers must be:
- Unique to you
Novelty gives rise to value. So, part of your Click to read more →
“I can manage my sales team with my eyes closed and my hands tied behind my back,” said no sales manager ever. No matter how many years of experience you have, there’s always something you can do better. Those “somethings” are often leadership concepts, approaches and strategies you already know but just haven’t applied. If your sales team needs a boost in performance, these five tips might help you lead them to the next level.
Tip #1: Prioritize and Generate Enthusiasm about Training
If you’ve scanned our five tips, you’ve likely thought to yourself, “I already know this.” We’re not claiming to tell you something you don’t already know, but we are reminding you why these tips work so that you actually implement them. That’s the Click to read more →
Sales are the lifeblood of your business, but you need more than a sales team to ensure sustainability. To make the sales you need to thrive in your industry, you need to make sales cost-effectively, and the requires a strategy.
What Is a Selling Strategy?
By definition, a strategy is “a plan of action or policy designed to achieve a major or overall aim.” So, a selling strategy is an intentional, well-thought-out approach to how you are going to get more clients, sell more products and encourage repeat buying and up-sales so that your company can get an edge on the competition and grow.
Obviously, selling strategies must be tailored to each business and each business’ unique goals. They may include: Click to read more →
A famous Major League slugger was almost washed out in his first year because he tried to be someone else. The rookie started out hitting beautifully and soon led the league. Sports writers were singing his praises. Suddenly he went into a slump. His batting average dropped from .460 to .140. Days went by without him being able to get a scratch single. Finally, the manager benched him. Three days later the manager met with his coaches. He had to cut his roster and wanted their opinion. The manager had decided that the once sensational rookie should be sent down to the minors for further seasoning. One coach, a grizzled veteran, disagreed. “Let me have a few days with him,” the coach suggested. “Okay,” the manager assented. “Three days only.”
The coach, who had been a great hitter in his time, took the rookie aside. He told him to take a few swings of the bat. “Say,” the coach observed, “you cut at that ball just like Hank Aaron used to.” The youngster blushed. He admitted that Hank Aaron had been his boyhood hero. All through sandlot and high school baseball the rookie had tried to pattern his swing after that of Arron. It had worked wonderfully and actually carried him here to the Majors. And, here in the Big League, it worked, too—for a while. But now, once the pitchers figured out his weakness, he went into this slump.
“The trouble is,” the coach told him, “is that it really is still Hank Aaron’s stance and swing. You can never quite duplicate it and even if you could its doubtful if it would be exactly right for you.” Click to read more →
The sales profession is a “people” profession: if you don’t like people, come not near!
In our contact with so many people we’re bound to come across some customers who are a challenge to get along with. Some salespeople would avoid transactions with challenging customers altogether, but they lose out on valuable business. There’s no reason for you to forfeit a potential sale; instead, use some understanding and thoughtful action to create an effective working relationship and close the sale.
The following are some tips for things to avoid – “don’ts” – when dealing with not-so-cooperative customers:
- Don’t be too quick to Click to read more →
As we begin the change of seasons from summer to fall we feel the temperatures change and see the leaves changing on the trees and wildlife get ready to hibernate. It seems, too, that nature’s wardrobe is inversely related to ours: as the trees change and drop foliage, we add layers to stay warm. With all of the change going on lately, have you stopped to think of what you might change to improve your sales? This is a good time to take a break – maybe even take a nice long walk – and engage in a bit of self-reflection.
Dedicate the time now to take inventory of your strengths and weaknesses. Yes, we all have weaknesses (we are human), but instead of being ashamed of your downfalls, learn from them. They can be a powerful tool in the reinvention of your sales self.
Look back at the past year, professionally. What do you think you did right and where did you not succeed as you wanted?
On the positive side…
Did you have any Click to read more →
We’ve all had the painful experience of visiting a store – grocery, computer, shoe, hardware, clothing; you name it – and finding that the clerk or salesperson is clearly having a bad day. And it’s not just a bit of a bad day, it’s a baaaaaad day. I don’t know about you, but I’ve been known to make a graceful but hasty exit in cases like that, I just don’t like buying from people who don’t want to sell to me.
On the other hand, I’ve met salespeople whose energy and enthusiasm were so inspiring, I would have bought a square wheel from them. Attitude, you see, is everything. Now, I don’t want to discount knowledge, persistence, a great product, etc., but your attitude can certainly put a shine on everything else that goes into good sales. And it has a But wait, there’s more →
If you’ve been in sales for any amount of time, you know at least one super-salesperson, and probably more. They’re the ones who could charm the weapons from Attila the Hun, who bring sunshine out of snowstorms, calm wild animals with a single glance, and always – we mean always – close sales. They have that je ne sais quoi that sits just beyond the reach of description or understanding. Well, maybe.
If you want to know what makes certain salespeople really great, read on. Here, the super-salesperson is demystified as we delineate the traits common to the species. Go ahead: read on, and consider how many of these traits you display and which you’d like to.
These characteristics can But wait, there’s more →