Inside Sales

Pioneered the Sales Outsourcing Industry in 1998

  • More Than $1.2B in Gross Revenue Generated For Our Clients
  • 97.5% Success Rate With All Clients

Get A Free Consultation
horizan health Logo
aflac Logo
ccab logo
affinity solutions logo
high performance technologies logo
hp logo
hess logo
txu energy logo
bermuda logo
ijet logo
solomon energy logo
agileblue logo
sprint logo

Inside Sales Outsourcing

Inside sales outsourcing is a popular solution for businesses looking to improve their sales process without investing in an in-house sales team. Outsourced inside sales teams are trained experts in generating leads, nurturing relationships, and closing deals remotely. They use advanced technologies and techniques to streamline sales and increase revenue. With inside sales outsourcing, businesses can benefit from experienced sales professionals without the overhead costs of hiring and managing an in-house team. This allows companies to focus on improving their skills and leave the sales process to the experts.

What Is Inside Sales?

Inside sales refer to the process of selling products or services to potential customers remotely, rather than in person. Outsourced inside sales teams provide businesses with a scalable, cost-effective solution to drive revenue growth. These teams are typically staffed by trained sales professionals with the expertise and resources to handle various aspects of the sales process, which includes lead generation, prospecting, qualifying, and closing deals.

An inside sales outsourcing company can provide businesses with a customized solution tailored to their specific needs, allowing them to focus on their expertise and transfer complex sales tasks to professionals. With outsourced inside sales, businesses can benefit from increased efficiency, higher productivity, and improved sales performance without investing the time and resources required to build an in-house sales team.

Why You Should Choose Our Inside Sales Services

Sales Focus Inc. guarantees a level of quality, professionalism, and expertise to our client’s Inside/Virtual Sales Programs that other organizations cannot match. As pioneers and leaders, we know long-term success results from adhering to a proven and repeatable process. Our S.O.L.D.TM Methodology is the roadmap we have followed since our founding over 20 years ago and allows us to hire, train and manage dedicated inside sales teams. The success of these programs is more than just a claim and is measurable, with well over $1B in revenue generated for our clients.

Operating within our state-of-the-art sales centers in Columbia, Maryland and Charleston, South Carolina, our agents are hired specifically with your business in mind.  These dedicated resources will have the industry background and experience to hit the ground running on day one while operating in a controlled environment with access to our Executive Sales Staff to provide ongoing guidance and support.

Our Executive Sales Staff operates in the same capacity as if you had a sales manager and sales director in-house. We guarantee, at minimum, weekly meetings and access to our management team to provide you with all reporting, feedback, challenges, and successes. As such, Sales Focus Inc. is more than just a vendor, we are a true partner to our clients. For big business or small, our focus is your growth, which is the only benchmark for success.

Learn more about how we can launch your inside sales team in 45 days or less!

Contact Us

Inside Sales FAQs

An inside sales team is a group of sales professionals focusing on selling products or services to customers through virtual means, such as phone calls, email, and video conferencing. Unlike outside sales teams who travel to meet clients face-to-face, inside sales teams work from a central location, often in an office setting. They use various sales techniques and technology tools to reach potential customers, qualify leads, and close deals. Inside sales teams are commonly utilized in software, technology, and B2B services.

Both B2B and B2C sales require comprehensive knowledge and experience in customer service. In B2B sales, sales representatives will deal with high-level executives which leads to many more roadblocks in getting past the gatekeeper. In B2C sales, sales representatives deal with consumers more directly.

Over a third of companies in the US are already outsourcing. If you’re considering scaling up your sales operations but aren’t quite ready to build an inside sales team, outsourcing could be for you. Reasons to consider outsourcing your inside sales team:

  • Speed to Market
  • Sales team expansion without increasing overhead
  • Revenue Predictability
  • Increased Efficiency

Building an effective inside sales team requires careful planning and execution. The first step is to define the roles and responsibilities of each team member and establish clear goals and metrics for success. It’s also important to hire the right people with the necessary skills and experience and provide them with thorough training and ongoing coaching. Building a positive team culture, with a focus on collaboration and communication, can also contribute to the success of an inside sales team. And lastly, implementing the right tools and technology can streamline processes and enable the team to work more efficiently.

Program Timeline:

  • Kickoff meeting: Client Interviews & Knowledge Transfer
  • Recruiting Begins: Candidate Profile & Search
  • Creating Sales Toolkit: Develop Sales and Marketing Plan of Action
  • Pre-Launch Preparation: Rep Offers Sent / Paperwork Completed
  • Full Program Launch: Sales Training & Field Execution

SFI will launch any size sales team in 15 – 45 days max!

Managing an inside sales team can be challenging, but some key strategies can help.

  1. Establish specific sales targets and define key performance indicators (KPIs) that will be used to evaluate the team’s performance.
  2. Make sure your team is up-to-date with the latest sales techniques and has access to ongoing training and development opportunities.
  3. Encourage open communication, teamwork, and collaboration among team members. Recognize and reward individual and team successes.
  4. Leverage tools and software that can automate and streamline sales processes, such as CRM systems and sales automation software.
  5. Regularly monitor individual and team performance, provide feedback and coaching as needed, and recognize and reward successes.


Our Proven S.O.L.D.TM Process That Drives Revenue


Transfer Clients Business Knowledge


Plan & Recruit


Training & Go-To-Market Initiative


Manage & Track Sales Performance

What Our Clients Are Saying

Sales Focus analyzed, helped develop and implemented selling processes that made an immediate positive impact to our sales Objectives. Within 90 days, Sales Focus was able to implement selling procedures that effectively increased our productivity this year! The sales team gained immediate benefits that will guide our organization into the future and will allow Horizon to continue its dominance in the Psychiatric Contract Management arena.

Horizon Health Behavioral Health Services

Sales Focus developed a tactical go-to-market plan that allowed TXU to quickly establish a presence in a newly targeted middle- market geography. They incorporated their processes and management tools into our organizational requirements that made the launch very successful. Time to market and scalability were essential to our success and Sales Focus delivered what they promised. Our Partnership with Sales Focus continues to expand.
Marketing Director

TXU Energy

With Sales Focus Inc. we were able to quickly develop our organization and have the sales team quickly on the street with their efforts immediately focused on generating revenue. Sales Focus was able to analyze our market and direct our sales efforts towards the most lucrative opportunities. Knowledge, process and focus were brought into our business from the very beginning of our engagement.

iJet Travel Intelligence (now WorldAware)

Sales Focus was able to quickly identify our needs and launch a sales team within 30 days to achieve our requirements. They incorporated their management program into our systems and delivered the results. Sales Focus brought the professional management and sales experience we needed.
General Manager

Sprint (now T-Mobile)

I appreciate all the hard work the Sales Focus team put into our partnership, particularly Kristina and Josh. We saw great results in terms of the volume of interactions, leads, webinar signups, and meetings set. I think there was a difficulty in setting meetings with the best individuals who were specifically interested in our platform, but that's a battle that everyone fights. We are moving on from our existing partnership because we're bringing these operations in-house moving forward, but we will keep Sales Focus in mind if our needs change.
Director of Business Development


Sales Focus’s vast network of contacts, seasoned sales force, and broad experience in the industry made them the natural choice to provide representation throughout North America.
Director of Tourism

Bermuda Department of Tourism

Launch Your Outsourced Sales Team in 45 Days or Less!

Get A Free Consultation