Sales Focus Outsourcing
Pioneered the Sales Outsourcing Industry in 1998
In a highly competitive telecommunications and digital services landscape, companies that sell internet services face increasing pressure to grow their customer base, reduce churn, and keep pace with rapid technological changes. Building and maintaining an internal internet sales team can be costly, time-consuming, and difficult to scale. This is why many leading providers turn to internet sales outsourcing.
Sales Focus Inc. offers internet sales outsourcing services specifically designed for companies in the broadband, fiber, wireless, and satellite internet sectors. We provide experienced, fully trained outsourced internet sales teams that drive customer acquisition, increase market penetration, and deliver measurable ROI.
Internet sales outsourcing is the process of contracting a third-party provider to manage some or all aspects of the sales function for internet service providers (ISPs). These services often include residential or commercial sales, territory canvassing, inbound and outbound call campaigns, appointment setting, and customer follow-up.
Internet sales outsourcing examples include a fiber internet provider hiring a field sales team to canvas neighborhoods, or a wireless ISP using an outsourced call center to upsell existing customers on faster plans. The outsourcing provider acts as a seamless extension of your brand.
ISPs often struggle with challenges such as high employee turnover, seasonal fluctuations in demand, and the need for rapid expansion into new territories. By choosing to outsource internet sales, they gain access to trained sales agents, proven scripts, advanced CRM systems, and geographic flexibility.
For companies that sell internet services, success depends on acquiring and retaining customers quickly and cost-effectively. Internet sales outsourcing services allow ISPs to:
Outsourcing ensures that your sales engine continues to run smoothly even during growth surges, infrastructure rollouts, or service area expansions.
Internet service providers can choose between building an internal sales force or outsourcing to a third-party agency. In-house hiring may allow greater control, but it requires large investments in recruiting, training, technology, and management. In contrast, internet sales outsourcing companies like Sales Focus Inc. provide a turnkey solution that delivers immediate results.
Pros of In-House Teams:
Cons of In-House Teams:
Pros of Outsourced Internet Sales:
Cons of Outsourced Internet Sales:
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Sales Focus Inc. has over two decades of experience in building and managing outsourced sales teams for companies that sell internet services. Our internet sales outsourcing services are designed for fiber providers, cable companies, wireless broadband providers, and satellite internet brands.
From territory management and door-to-door canvassing to inbound call handling and online chat support, we offer complete sales support tailored to your internet service offerings. We manage every step of the sales process, ensuring quality interactions and strong conversions.
Our teams are equipped to sell both residential internet packages to consumers and commercial-grade services to small businesses, enterprises, and property managers. We understand how to tailor the pitch and navigate each unique buyer journey.
Your customers expect to interact with your brand on their terms. Our outsourced internet sales teams engage across channels—phone, email, social media, text messaging, and in-person visits—creating consistent, seamless experiences that drive trust and conversions.
Sales Focus integrates with your existing CRM or provides our own for pipeline tracking, territory coverage, and customer interaction history. Automation tools help nurture leads and follow up at the right time, improving efficiency.
Our pricing structures align with your goals. We offer transparent pricing and flexible contract terms to fit your budget. Typically, pricing may include a monthly fee with a commission structure tied to agent performance. We work with you to build a compensation plan that ensures cost-efficiency and accountability.
We understand the unique challenges of selling internet services—competitive pricing pressure, frequent product updates, geographic targeting, and customer education. Our internet sales outsourcing solutions are custom-built to help ISPs scale profitably.
We follow a proven process to ensure successful outcomes when you outsource internet sales with Sales Focus. Every client engagement is customized to align with your offerings, service areas, and growth goals.
Whether you’re a regional internet provider expanding into new neighborhoods or a national ISP launching a new product line, Sales Focus Inc. is your trusted partner for internet sales outsourcing. Our performance-driven approach, telecom-trained agents, and flexible pricing ensure that your sales goals are not just met, but exceeded.
Contact Sales Focus today to learn how an outsourced internet sales team can transform your sales performance, reduce costs, and accelerate growth.
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Internet sales companies specialize in promoting and selling internet services such as broadband, fiber, satellite, or wireless internet to residential or commercial customers. Their activities may include lead generation, door-to-door canvassing, inbound and outbound calls, customer onboarding, upselling additional packages, and managing account renewals. These companies often leverage omnichannel strategies—like phone, email, social media, and field sales—to reach and convert customers efficiently.
The cost of internet sales outsourcing can vary based on factors such as the sales model (B2B or B2C), geographic coverage, and number of agents required. On average, outsourcing is more cost-effective than building an internal sales team because it eliminates recruiting, training, and infrastructure costs. At Sales Focus, we offer flexible pricing models designed to align with your business goals and deliver a strong return on investment.
Sales Focus Inc. specializes in outsourced sales for all industries, with a strong emphasis on the internet services sector. Our experience includes working with companies that provide:
We also serve industries such as SaaS, healthcare, manufacturing, and professional services, applying a tailored sales strategy to meet the unique needs of each vertical.
To increase sales in the internet industry, providers must prioritize customer targeting, efficient territory management, and omnichannel engagement. Proven strategies include:
Sales Focus helps ISPs implement these strategies through a performance-based approach that consistently drives revenue growth.
Internet sales outsourcing starts by partnering with a company like Sales Focus Inc. that understands the telecom market. The process typically involves:
By outsourcing your internet sales, you can scale faster, reduce operational costs, and improve customer acquisition metrics.
Transfer Clients Business Knowledge
Plan & Recruit
Training & Go-To-Market Initiative
Manage & Track Sales Performance
Sales Focus analyzed, helped develop and implemented selling processes that made an immediate positive impact to our sales Objectives. Within 90 days, Sales Focus was able to implement selling procedures that effectively increased our productivity this year! The sales team gained immediate benefits that will guide our organization into the future and will allow Horizon to continue its dominance in the Psychiatric Contract Management arena.
Horizon Health Behavioral Health Services
Sales Focus developed a tactical go-to-market plan that allowed TXU to quickly establish a presence in a newly targeted middle- market geography. They incorporated their processes and management tools into our organizational requirements that made the launch very successful. Time to market and scalability were essential to our success and Sales Focus delivered what they promised. Our Partnership with Sales Focus continues to expand.
TXU Energy
With Sales Focus Inc. we were able to quickly develop our organization and have the sales team quickly on the street with their efforts immediately focused on generating revenue. Sales Focus was able to analyze our market and direct our sales efforts towards the most lucrative opportunities. Knowledge, process and focus were brought into our business from the very beginning of our engagement.
iJet Travel Intelligence (now WorldAware)
Sales Focus was able to quickly identify our needs and launch a sales team within 30 days to achieve our requirements. They incorporated their management program into our systems and delivered the results. Sales Focus brought the professional management and sales experience we needed.
Sprint (now T-Mobile)
I appreciate all the hard work the Sales Focus team put into our partnership, particularly Kristina and Josh. We saw great results in terms of the volume of interactions, leads, webinar signups, and meetings set. I think there was a difficulty in setting meetings with the best individuals who were specifically interested in our platform, but that's a battle that everyone fights. We are moving on from our existing partnership because we're bringing these operations in-house moving forward, but we will keep Sales Focus in mind if our needs change.
AgileBlue
Sales Focus’s vast network of contacts, seasoned sales force, and broad experience in the industry made them the natural choice to provide representation throughout North America.
Bermuda Department of Tourism
